Welcome to Caterico Bangladesh. By using our services, you agree to the following terms:
Booking and Payment:
A minimum of 50% of the total amount must be paid in advance at the time of booking. The remaining balance must be cleared upon delivery.
Failure to pay the balance on delivery may result in non-fulfillment of the order.
Cancellation and Refund Policy:
Orders canceled at least 48 hours prior to the delivery date are eligible for a refund, subject to a deduction for administrative and preparation costs.
No refunds will be issued for cancellations made less than 48 hours before the delivery date.
Client Responsibilities:
Clients are required to inform us in advance of any dietary restrictions, allergies, or food sensitivities. Caterico Bangladesh will not be held responsible for any issues arising from undisclosed information.
Service Liability:
While we strive to ensure timely delivery and quality service, unforeseen circumstances such as weather, transportation delays, or natural disasters may impact delivery. In such cases, we will communicate with you promptly.
Menu Customization:
Menu items are subject to availability based on seasonal ingredients and market conditions. Substitutions may be made as necessary.